FAQ

 

 

Frequenty Asked Questions. If you have a question, but don't see the answer here, feel free to contact us.

 

Where do you get your cassette tapes?

- The majority of our cassettes are obtained by donations from people like you! If we ever run low we also get them from junk collection companies.

 

How do I change the store currency?

- Our shop's default currency is in the Canadian Dollar (CAD). You can easily change the default currency to your preferred currency by scrolling to the bottom of the page and selecting the drop down menu next to the language menu.

 

How can I pay for the products?
- We accept Visa, MasterCard, American Express and PayPal.

 

Is it safe to use my credit card?
- Yes, it is. We use PayPal for payment; one of the most secure and popular payment systems available. Any credit card information you enter will be safetly protected by a 256bit SSL encryption.

How long willl it take to receive my products?

- For in-stock items we ship within 3 days after we receive your payment, Monday to Friday. For postage delivery times for your counttry please see our Shipping page.

 

What size belt am I?

- Generally your belt size is 1 or 2 inches longer than your pant size. Please refer to our Belt Size Guide for more details.

 

What if I am not happy with the product received?
- We have a 30 day guaranteed return policy from the day of purchase. Please return it with the original packaging. We cannot reimburse or refund any shipping costs.

Is my information safe?

- We do not sell or rent your personal information to anyone. Any information that you provide to us will be used only by Mixtape Apparel. We do not store any of your credit card details and have no access to your credit card information at any time.

 

How will I know when new colors or stock is available?

- Sign up for our free newsletter and you'll be notified about the latest colors and specials. Or, bookmark www.mixtapeapparel.com and check often. If there is a product or variation you would like to see in stock, please send us a message to info(at)mixtapeapparel.com and let us know!